Sales Policy

At Ztechhive, we are committed to providing high-quality handmade kids’ toys and ensuring a smooth shopping experience for our valued customers. Please review our sales policy below to understand our terms and conditions.

1. Order Process

  • All orders are processed within 1-3 business days after payment confirmation.

  • Once your order is shipped, you will receive a confirmation email with tracking details.

  • If you need to modify or cancel your order, please contact us at info@ztechhive.com within 24 hours of placing the order.

2. Pricing & Payment

  • All prices on our website are listed in USD ($).

  • We accept payments via major credit cards, PayPal, and other secure payment gateways.

  • Prices are subject to change without prior notice.

  • Discounts and promotional offers cannot be combined unless stated otherwise.

3. Shipping & Delivery

  • We offer domestic and international shipping.

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times vary by destination:

    • USA: 5-10 business days

    • International: 10-20 business days

  • Delays may occur due to unforeseen circumstances, customs, or peak seasons.

4. Returns & Refunds

  • We accept returns within 14 days of delivery for unused and undamaged products.

  • Custom or personalized items cannot be returned.

  • Refunds will be processed within 5-7 business days after receiving the returned item.

  • For more details, please refer to our Refund and Returns Policy.

5. Product Availability

  • Our handmade toys are crafted with care, and availability may be limited.

  • If an item is out of stock, we will notify you as soon as possible and provide an estimated restock date or alternative options.

6. Customer Support

For any inquiries regarding your purchase, order status, or policies, please contact us:

📍 Address: 4045 Hillcrest Dr, Marrero, LA 70072, USA
📞 Phone: (504) 304-0103
📧 Email: info@ztechhive.com

By shopping at Ztechhive, you agree to our sales terms and conditions. Thank you for supporting our handmade kids’ toys!